I suppose it sounds funny — thinking about how to managing disruptive work. If it is disruptive, how can one manage it, right? Most people have plans for their day, goals or tasks that they hope to accomplish, and many (perhaps most) people also have the kind of work that one simply cannot plan — things that halt, or turn sideways, all of those big plans you had for your day.
My place of employment has what is known as an “open environment” – no cubicles, an open floor plan, with lots of people in a common area. The theory behind open environments is that with no barriers, there will be more communication, sharing and collaboration. In theory, that’s how it’s suppose to work, and it may well do so for some. For me, however, it means wearing headphones and listening to music or something to provide white noise as a sound blocker is now an imperative. (This blog post, “Why Open Floor Plan Offices Suck, Hurt Employee Productivity & Satisfaction” nails it for me.) I’ve consequently become a Ninja at managing disruptions.
Here are the things I find work for making a disruptive work environment less so: Read more